Privacy Policy

Privacy Policy

Logo Online Pros is dedicated to shielding our customer's privacy. We only ask over for information required to process your order in a well-organized way. We will in no way share any of your information with any individual outside our company without your clear permission. Logo Online Pros uses SSL (Secure Socket Layer) to protect your privacy and information.

Gathering of Information

There are varieties of methods by which we collect user information. This information is all protected by the Logo Online Pros privacy policy and will not be released to any third party without permission from the client

  • When you register by ordering the services of Logo Online Pros, We require basic personal information which will include but will not be limited to your name, company, address, email address, phone and fax.
  • We keep information which may be personal and given of your own accord at other times, including but not limited to when you provide opinions pertaining to complaints, appreciation and comments on the service/product being provided by Logo Online Pros.

What We Collect

We save the details you provide to us in your account profile, including your email address, phone numbers, physical address - you get the idea. The best part of this information is optional, but whatever you provide is safe with us. In fact, we won't reveal it to anyone unless we're forced to by law.

We also collect the following usage statistics at an aggregate level:

  • your IP address
  • your browser version and it's capabilities
  • your operating system
  • the date and time of your visit

What We Do With It

Aside from the obvious uses of your details to enable the functionality of the Logo Online Pros site, we use the information we collect to:

  • Improve website and system administration
  • Conduct research and development
  • Complete anonymous traffic analysis, via Google Analytics
  • Provide statistics to our advertisers in the form of collective data.
This information is kept on secure dedicated server within the Logo Online Pros offices, and with trusted third party hosting providers.

The information collected during the registration process for Logo Online Pros may be used to:

  • Contact members
  • Customize content to match your preferences
  • Display member status
  • Provide statistics to our advertisers in the form of collective data.
  • Display the date of a member's last visit.

The information we collect in this process can also be used to prevent suspended users from reregistering under a different username. We might also send cookies to your browser to enable automatic logins when you visit in future, as well as for content customization. That's right -- this little site is more complicated than it looks!

If you purchase products or services from Logo Online Pros, we'll keep your contact information and a transaction history. We might use your contact details to keep you informed of the status of your order, as well as to let you know about Logo Online Pros products and services. Feeling nervous? Don't be! The data we collect about you will only be used by us and our agents.

If you have any questions about our privacy policies, or you need help to opt out of our email lists, let us know.


We reflect on Personal Information to be all that information, which can be used to find you, contact you, or determine your specific identity. When other information is linked to Personal Information, it also becomes Personal Information.

All information, such as your name, postal and e-mail address or telephone number, is considered private and confidential. This personal information is stored in a secure location, is accessible only by nominated staff, and is used only for the purposes that you have given us permission for e.g. provision of services.

Logo Online Pros guarantees that no personal information will be released to an individual or corporation except when client authorization is received allowing the information to be released.

Non-Disclosure of Personal Information

We will not reveal your Personal Information to unaffiliated third parties without your permission. If we seek your permission to disclose your Information to a third party, we will do so definitely, explaining specifically what information we seek to disclose, the entity to whom we wish to disclose it, and the purpose for the disclosure.

There are, however, some limited circumstances in which we may be needed to disclose Personally Identifiable Information about a user, and we want you to know about them:

  • We may employ other companies to perform functions like but not limited to processing credit card payments, or other functions necessary to our business.
  • We may need to share personal information with these companies. However, we will provide them with only that information necessary to perform their functions, and will not allow them to use that information for any other purpose.
  • We may reveal personal information if legal directives suggest that the user is harming or interfering with other Logo Online Pros clients, anyone else, or violating (either intentionally or unintentionally) our terms and agreement form or infringing any of Logo Online Pros legal rights.
  • Logo Online Pros will be legally bound to reveal information, including Personal Information, to the extent it reasonably believes it is required to do so by law. If Logo Online Pros receives legal process calling for the disclosure of any of its clients Personal Information we will, if permitted by law, attempt to notify the client via the e-mail address you supplied during registration within a reasonable amount of time before we respond to the request.

Changing or Removing Information

Since general tracking information is anonymous, we have no way to locate this information obtained by your use of the service. In addition, this information is often aggregated. Therefore, we cannot remove the information obtained from you or as a result of your usage of the website or service.

Security of Personal Information

  • We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
  • We may need to share personal information with these companies. However, we will provide them with only that information necessary to perform their functions, and will not allow them to use that information for any other purpose.
  • Your personal data will be stored within a database that is located behind a firewall for added security. The server housing the database is physically protected at a secure, third party site and is monitored by security personnel twenty-four hours a day. Only authorized personnel can access the data center and the particular server housing the database.
  • No data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
  • We do not encrypt your normal web sessions with the Service using SSL. Any transmission to the Logo Online Pros website or service of credit card information uses SSL encryption.

Refund Policy

Any paid amount shall not be subject to refund if the initial samples are approved, or a revision requested by the customer unless Logo Online Pros cancels or terminate your contract.

The refund policy will not take effect if you purchased a promotional package.

You are entitled to get a refund when the initial concepts for a logo are provided. You have a right to reject them and ask for the refund. However once you approve or ask for a revision, the refund offer becomes void.

For Bundle deals, same refund policy will be applicable. For example, if you order a logo and stationery deal and approve the logo, you can get a refund for the stationery service before or once the initial samples are delivered to you. All refunds are subject to a minimum Administration Fee.

Note: Please note that customers claiming a refund will not be allowed to use the initial design concepts sent to them. Copyrights of all designs remain the property of Logo Online Pros until fully paid.

Privacy Policy Change

Logo Online Pros may change its privacy policy but all changes made regarding disclosure of Personal Information to third parties will be made after notification through electronic means prior to the date the modified policy takes effect. Any new policy will have effect only, to information previously gathered without your express consent.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Contact Us

We invite you to contact us if you have questions about this policy. You may contact us by mail at: